Question 1

What is SCORM Converter?

Accepted Answer

SCORM Converter is an AI-powered tool that converts SCORM packages (e-learning content) into multiple formats including PDF, Word, and Markdown. Plus, you can chat with your content, generate ebooks, and get deep analysis using AI.

Question 2

Is SCORM Converter really free?

Accepted Answer

Yes! PDF, Word, and Markdown exports are completely free with no limits. AI features (Chat, Deep Analysis, Ebook) use credits - you get free credits when you sign up and can request more anytime.

Question 3

How do I convert a SCORM package?

Accepted Answer

Sign up for a free account, upload your SCORM .zip file, and our system will extract the content in seconds. You can then download PDF, Word, or Markdown exports for free, or use AI features to chat with your content.

Question 4

What file formats can I export to?

Accepted Answer

We support PDF (for sharing and printing), Word DOCX (for editing), and Markdown with GFM tables (for documentation). All exports are free. PowerPoint and HTML exports are coming soon.

Question 5

Do I need to install any software?

Accepted Answer

No! SCORM Converter is entirely cloud-based. Just use your web browser - no downloads, installations, or plugins required.

Question 6

What AI features are available?

Accepted Answer

Currently available: Chat with Courses (~3 credits), Deep Analysis (~4 credits), and Ebook Generation (~9 credits). Coming soon: Study Guides and Flashcards.

Question 7

How do AI credits work?

Accepted Answer

AI features use credits based on processing required. You get free credits when you sign up. Chat uses ~3 credits per session, Deep Analysis ~4 credits, and Ebook generation ~9 credits. Request more credits from your dashboard anytime.

Question 8

What can I do with Chat?

Accepted Answer

Ask questions about your SCORM content and get instant AI-powered answers. Perfect for quick lookups, content verification, or understanding complex training material.

Question 9

What is Deep Analysis?

Accepted Answer

Deep Analysis provides comprehensive insights about your course structure, content quality, learning objectives, and improvement recommendations. Great for content audits and quality reviews.

Question 10

How does Ebook generation work?

Accepted Answer

Transform your SCORM content into a professionally formatted ebook with chapters, sections, and proper structure. Perfect for creating offline study materials or reference guides.

Question 11

What is SCORM?

Accepted Answer

SCORM (Sharable Content Object Reference Model) is a technical standard for e-learning content. SCORM packages are .zip files containing HTML pages, media, and configuration that run in Learning Management Systems.

Question 12

Which SCORM versions are supported?

Accepted Answer

We support SCORM 1.2 and SCORM 2004 (all editions), plus content from Articulate Rise 360, Articulate Storyline, Smart Courses, Adobe Captivate, iSpring, and other major authoring tools.

Question 13

Why would I want to export SCORM content?

Accepted Answer

Create printable handouts, archive training materials, translate content, repurpose for different media, share with stakeholders without LMS access, create accessible versions, or use AI to analyze and improve your content.

Question 14

What happens to images and tables?

Accepted Answer

All images are extracted and embedded with high quality. Tables are converted to native formats: PDF and Word use proper table structures, Markdown uses GFM pipe syntax.

Question 15

How long does conversion take?

Accepted Answer

Most SCORM packages convert in 10-30 seconds. Large packages with many images may take up to 1-2 minutes. You can monitor progress in real-time.

Question 16

What is the maximum file size?

Accepted Answer

We support SCORM packages up to 500MB - sufficient for most e-learning courses. Contact support if you have larger packages.

Question 17

Is my content secure?

Accepted Answer

All uploads are encrypted in transit (HTTPS) and at rest. Your files are stored securely and only accessible to your account. We never share or use your content. Files are automatically deleted after 30 days.

Question 18

How long are files stored?

Accepted Answer

Uploaded packages and exported files are stored for 30 days, then automatically deleted. Download your exports anytime during this window.

Question 19

My SCORM package won't upload. What should I do?

Accepted Answer

Ensure your file is a valid .zip under 500MB. Try extracting it locally to check for corruption. Use a different browser or clear cache if issues persist. Contact support with your file details.

Question 20

Some content is missing from my export. Why?

Accepted Answer

Interactive elements, JavaScript, and embedded media may not translate to static documents. We extract all text, images, and tables. Try multiple export formats to capture different content aspects.

Question 21

The formatting looks different from the original.

Accepted Answer

SCORM uses web styling that may not translate perfectly to documents. We preserve structure, headings, lists, and basic formatting. Word exports are editable for adjustments.

Question 22

How do I get support?

Accepted Answer

Email support@scormconverter.com with your questions, job ID for conversion issues, or feature requests. We actively use feedback to improve the product.

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